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Effective date: January 24, 2026
Promotion Solutions Inc. ("Promotion Solutions", "we," "our," or "us") is a service provider acting on behalf of various company and brands (the "Clients") to run and manage contests, rebates, premium, coupon offers, rewards promotions on their behalf.
As such, we are committed to respecting and protecting your privacy and the confidentiality of the information we collect about you and that you entrust to us as part of such initiative. The purpose of this privacy policy (the "Policy") is to explain how and for what purposes we collect, use, share or otherwise process your personal information and how we safeguard the confidentiality of your personal information, when you participate via our platform to our Clients' marketing initiative or are a user who visits our website, accessible at https://www.promotionsolutions.net/ (collectively, the "Sites").
Table of Contents
In this Policy, we describe our policies and practices with respect to the collection, use and disclosure of personal information and the measures taken to ensure its continued protection. We also describe the rights and choices you have regarding your privacy.
In some cases, at the time of collection of your personal information, we may provide you with additional information regarding the processing of your personal information. We may also, in certain circumstances, obtain your specific consent to the use or sharing of your personal information, including where required by law.
In this Policy, "personal information" refers to any information which could be used alone or in combination with other information to identify an individual. This may include, for example, your name, contact information, home address and email address. It may also include more technical information, such as your IP address, browser settings and device ID, but only when this information can identify you as an individual. Information that is anonymized is not considered to be personal information.
We limit the collection of personal information to what is necessary to fulfill the purposes identified in this Policy.
We may collect the following personal information about you depending on your interactions with Promotion Solutions (for instance, if you are a customer, a website visitor, or platform user):
We collect personal information in a variety of ways, including directly from you, from third parties and through our Sites.
We may collect personal information directly from you, such as when you contact us with an inquiry, an order or to report a problem with our Sites.
In certain circumstances, we may receive personal information from third parties.
Promotion Solutions collects technical information (e.g. your IP address, browser type and device ID) and information about your device and browser (e.g. page views and clickstream data) when you visit our Sites, using technologies such as cookies. Some of these technologies may be operated by third parties. This information supports the functioning of our Sites and helps us understand how you navigate and use our Sites.
We currently use the following types of cookies on our Sites:
We may use your personal information for the following purposes or otherwise, with your consent or as permitted or required by law:
We may share your personal information with our business partners and our service providers (companies that carry out activities on our behalf), and in the context of a sale or transfer of our business or similar transaction. We may also share your personal information with your consent or in accordance with applicable law.
Your personal information may be shared with our Clients and businesses such as business partners with whom we work, to the extent permitted by law.
We may share personal information with our agents, vendors or other organizations that provide services on our behalf. These service providers help us operate and manage our Sites, information systems, infrastructure and marketing. When Promotion Solutions shares personal information with its service providers, we ensure by contractual means that the transferred personal information is used only for the purposes for which the service provider is retained and is protected to the same degree as when in our possession.
We may decide to sell or transfer all or part of our business to a third party, merge with another entity, secure our assets or proceed with any other financing or strategic capital transactions. We may share your personal information when required for such a transaction in compliance with applicable laws.
We may share your personal information when permitted or required by applicable law, for instance:
You have choices about the way Promotion Solutions handles your personal information.
When you first visit our Sites, you are presented with a pop-up banner that allows you to make choices regarding your cookie preferences. By default, only necessary cookies are activated. You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
You may withdraw your consent to the collection, use and disclosure of personal information at any time upon reasonable notice in writing, subject to legal or contractual restrictions. To withdraw your consent, please contact us using the information listed in the Contact Us section below.
The withdrawal of your consent may affect our ability to answer and/or process your inquiry. In certain situations, we may be entitled to retain your personal information to comply with applicable legal requirements, to establish, exercise or defend our rights or legal claims, and for other legitimate business purposes.
Promotion Solutions maintains appropriate policies and practices aimed at safeguarding your personal information. Depending on the volume and sensitivity of the information, the purposes for which it is used and the format in which it is stored, we implement a combination of measures to protect your personal information.
Our goal is to prevent unauthorized access, loss, misuse, sharing or alteration of personal information in our possession. We also use these safeguards when we dispose of or destroy your personal information.
We store your personal information for as long as is necessary to respond to your inquiry, to manage our business operations, and to comply with our legal and regulatory obligations. Once no longer required, your personal information will be securely destroyed in accordance with legal requirements.
Promotion Solutions is based in Canada. Some of our service providers may access, process or store your personal information outside of the country where we are located and where you reside, including in Canada and the United States. As a result, when your personal information is used or stored in a jurisdiction other than where you are residing, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.
You may be entitled to access your personal information and request the rectification of information that is inaccurate, incomplete or no longer up to date, subject to limited exceptions set out in applicable laws. Depending on the jurisdiction where you reside, you may also be entitled to request the rectification of your personal information if our collection, disclosure or retention of such information is not authorized by law.
To exercise your rights, please contact us in writing using the information listed in the Contact Us section below.
We may make changes to this Policy from time to time at our sole discretion. Any changes we make will be effective when we post the revised policy on our Sites. If we make any significant changes, we will post a notice on our Sites or contact you to inform you when required by law. By continuing to interact with us after the modified version has been posted, you are accepting the changes, subject to any additional requirements that may apply. The "Effective Date" at the top of this Policy indicates when it was last updated.
If you have any questions or complaints about how we handle your personal information, please contact our Privacy Officer at: privacyofficer@promotionsolutions.net